FREQUENTLY ASKED QUESTIONS
Got questions for us? Try and find your answers below or contact us via phone, email, whatsapp, wechat or our enquiry form.
What are the payment terms?
We require 50% deposit to confirm and secure the boat for you. The final payment will then be due 2 weeks before your charter date.
What happen if the weather is bad or it rains?
Normally, if it rains, the charter will still go ahead. However if there’s T3 or black rainstorm warning, your charter will be postponed to another date.
In addition, if the captain thinks the weather or sea condition is not safe for charters, there’s a chance he will cancel the charter and postpone to another date.
Does the boat include a captain? Can I do bareboat?
Captain and a crew is included for all boat charters. We do not rent out our boat alone, boats always comes with a captain and his crew.
Where can I go on the day? How long does it take?
- If you do pick up at Central/TST, the boat can go to south side of HK Island, Lamma Island, Po Toi or Clearwater Bay. Other places incur extra charge.
- If you do pick up at Aberdeen, the boat can go to south side of HK Island, Lamma Island or Po Toi. Other places incur extra charge.
- If you do pick up at Sai Kung, the boat will go to places in Sai Kung, eg. Millionaires Bay (Nam Fung Wan) or Tai She Wan. Tai Long Wan or Long Ke will incur extra fuel charge.
What is your refund/cancellation policy?
Once the deposit is paid, the boat is secured for you and refund or cancellation is not allowed. Cancellation means the deposit or the paid amount will be forfeited.
Are pets allowed on board?
No sorry, pets are not allowed on board
Can I bring infants/kids on the boat?
Of course, we welcome any human of any ages on our boats. However, infants and kids are counted in the capacity of the boat too.
Is smoking allowed?
Smoking is allowed in the outdoor areas but not indoor. Remember to put your cigarettes in the ash trays.
How early in advance should I book my boat?
It is difficult to say how early in advance you should book your boat. However we suggest booking as early as possible, especially during summer as boats are booked out very fast.